Woohoo! A Newsletter Appears (At Last)

August 20, 2025 by Dimitri

Woohoo!

This morning we received a “newsletter” signed by the Board of Directors and posted by the Assistant Manager.

Now, I don’t know about you, but this is the first time I’ve ever seen such a newsletter. Just in case I was missing out on a whole series of “Community Updates,” I searched my email archives for the phrase “Community Update Newsletter.” Results: zero. Nada.

That said, I do think it’s great that the board is reaching out. Communication is always welcome. But here’s the part that makes me scratch my head: why is this newsletter branded under ICON Property Management and sent from a condocontrol.com email address?

If I were on the board, I’d send board notices from the board’s own email account – which, fun fact, was only just shared with us recently. Small detail, big difference.

Anyway, let’s dive into the contents:

  • Balcony Sealant Project – Done (sort of): Apparently, the exterior work is complete. Fantastic! But then we’re told the swing stage (that metal contraption dangling behind Building 75 for months) is staying put because moving it costs $5,000. Look, I’m no engineer, but if the project is done… isn’t the stage done too? Otherwise, we’re left with a permanent “industrial chic” look on the building’s exterior. Realtors will love that.
  • “Healthy Reserve Fund”: The newsletter assures us the renovations are fully funded by our “healthy reserve fund.” A comforting phrase, but one I’d rather confirm by looking at the most recent budget package or, better yet, the Status Certificate that realtors actually use. Words like “healthy” are subjective—kind of like saying the lobby chairs are “vintage” instead of “tired.”
  • Interior Renovations – The 5-Year Plan: The board has engaged a designer to refresh our hallways and amenities. Great idea (those chairs really should have been retired years ago), but why stretch it over five years? Replacing a few chairs shouldn’t require the same timeline as building the pyramids.

Don’t get me wrong—progress is good. But here’s what would make it better:

  • Direct communication from the board itself, not filtered through property management branding.
  • Real involvement from owners and residents when major projects are planned. Should we do this now, later, or maybe not at all? That’s a conversation worth having.

At the end of the day, I do appreciate the attempt at a newsletter. Hopefully, it’s the first of many—and hopefully, the next one feels a little more like it’s coming from our board, to our community.

Share on social media

More from our blog

Repairs and Maintenance

Woohoo! A Newsletter Appears (At Last)

Posted on August 20, 2025

people smiling holding hands in the center

Posted on August 19, 2025

Posted on August 11, 2025